CUSTOMER POLICY · PRE-LAUNCH DRAFT

Shipping Policy

This policy is a pre-launch framework. Real processing times, delivery ranges, carriers, costs, restrictions, and contact details must be inserted before orders are enabled.

Must be completed with real merchant facts before publishing or submitting products to GMC.

Where we ship

United States service regions: [MUST BE FILLED WITH ACTUAL SERVICE AREA]. Any excluded states, territories, PO boxes, APO/FPO addresses, or ZIP codes must be listed here and matched in Merchant Center shipping settings.

Processing and transit

Order processing time: [X-X BUSINESS DAYS]. Estimated carrier transit time: [X-X BUSINESS DAYS]. These are separate ranges and should match checkout and product data.

Shipping charges

Shipping method, price, free-shipping threshold, heavy-item surcharge, and any handling fee: [MUST BE FILLED]. Non-government fees must not appear for the first time after payment.

Tracking and delivery issues

Customers will receive tracking when an order ships. The process for delays, lost packages, damaged cartons, address errors, and carrier claims must be confirmed here.

Draft updated August 24, 2026 · Merchant identity and contact: pending